Dear User, Your user id is usually your email address as updated with HR records. In case, you have been allocated an email address by Denave IT (e.g. @denave.com), you should try that first. If you are still not able to login, pl. send email to mydensupport@denave.com for further help with below details   Employee Name   Project   Location   Mobile Phone #     Pl. note that support is available from Mon-Fri from 9:15 AM till 5:30PM only.